Points & Rewards Overview

Modified on Mon, 18 Aug at 7:59 PM

Create Interactive Experiences That Drive Engagement

The Points & Rewards feature in Driftscape empowers your organization to incentivize exploration, support local businesses, and create engaging experiences for residents and visitors. By assigning collectible points to your Points of Interest (POIs), users can collect them in-app and redeem them for real-world rewards.

This feature gives you full control over how points are distributed and what rewards are offered, helping you build custom campaigns that align with your goals.


TABLE OF CONTENTS



What Is the Points & Rewards Feature?

Points & Rewards is a gamification tool that allows visitors to collect points by interacting with your POIs in the Driftscape app. These points are unique to your organization and can be redeemed for rewards you define.

You choose:

  • Which POIs offer points

  • How many points a visitor can collect at each location

  • Whether the visitor must be on location to collect points

  • What rewards are available, where, and how they're claimed


Examples of Use Cases

Use Case 1: Boosting Foot Traffic for Local Businesses

A downtown business association maps 20 local shops and assigns collectible points to each one. As users visit and collect points, they earn rewards like a free coffee, branded merchandise, or local gift cards—all redeemable at a visitor centre or featured location.

This encourages exploration, increases dwell time, and supports local merchants.

Use Case 2: Encouraging Multi-Stop Exploration

A tourism organization maps several individual POIs—such as heritage buildings, public art pieces, and scenic viewpoints—and assigns collectible points to each one. Visitors collect points as they explore these stops, with the option to redeem rewards once they’ve reached a certain threshold.

This approach creates a self-directed experience that promotes deeper engagement across a region.

Use Case 3: Running a Seasonal Contest or Giveaway

A regional tourism board launches a summer campaign where visitors collect points at beaches, parks, and lookout spots. Anyone who reaches 200 points by the end of August can enter a draw for local experiences like ziplining, restaurant vouchers, or festival passes.

This builds excitement, boosts visitation during peak months, and helps promote hidden gems across the area.


What Visitors See in the App

When a visitor opens a POI that has collectable points associated within the Driftscape app, they’ll see a Collect Points button below the POI content.


This is also true in the web app. Tapping Collect Points adds the specified number of points to their points balance. If location verification is required and the user is not nearby, the app will display an error message.


After collecting points, users can:

  • Tap Collect More Points to find other opportunities to collect points from your organization.

  • Tap Get Rewards to view a list of the rewards your organization is offering.

Collect More Points on Mobile

Collect More Points in Driftscape for Web

Get Rewards on Mobile

Get Rewards on Driftscape for Web

If one of your visitors redeems a reward, they will receive an email that contains the reward details.

This user-friendly experience makes it easy for users to engage with your organization while working toward meaningful rewards.



Key Benefits

  • Customizable: Fully tailored to your region and campaign

  • Location-Aware: Choose whether points require users to be physically present

  • Reward-Driven: Let users earn exclusive perks by engaging with your content

  • User-Friendly: Visitors can easily track their progress and redemptions

  • Engaging: Transforms everyday exploration into a gamified experience



Want to Add Points & Rewards?

Visit our Implementing Points and Rewards article for step-by-step instructions on implementing this feature in the Driftscape CMS.

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