Multilingual news notices and support

Created by Pooja Chitnis, Modified on Tue, 16 Apr at 6:09 PM by Pooja Chitnis

Multilingual news notices

If your Driftscape package includes news notifications, then you can provide your support representative with unique English and French content.

Note: English content is always required, but additional language content is optional.

Multilingual support in Driftscape for Web

The presentation of multilingual content in Driftscape for Web is intuitive and easy for users. The Settings menu has language selector, which changes the localization of the app itself, as well as determining which default language is displayed when content is opened:

Note: Content that is displayed in Driftscape does not depend on the language you have selected: If you select French, you will still be able to see POIs that also have only English content. In the future, once we have more French content, we may add ways for the user to filter out content to see only those POIs for the specific language they selected.

When a user opens Driftscape for Web for the first time in a browser, it will default to the matching language of the browser, if set.

When you open a point of interest that has content defined in more than one language, a language selector is displayed inside the content:

The initial default language will depend on the language in the Settings menu (as shown above). Changing the language in the POI also changes the settings in the main webapp menu as well.

If a POI only has English, then the language selector is not displayed.

The media gallery will show media defined for all languages, as well as media just for that language:

Multilingual Support in the Mobile Apps

Similar to Driftscape for Web, users can change the base language in the settings menu:

The initial default language for Driftscape will be the matching language in the device settings. And similarly, a language selector is shown in POIs that have more than one language defined:

In the mobile apps, the language selector inside the POI does not change the setting for the app itself. Hence, it is possible to have the user interface (localized view) in one language, but change to view the content in a different language.

There are some things users should be aware with multilingual support in the mobile apps:

Save for offline will save only the language content matching the Setting for the app. The language selector is not displayed inside POIs when viewing saved offline content.
The social media sharing buttons will use the language selected inside the displayed POI. Some non-content elements in social media shares only use the main app language setting (like the Driftscape promotional text at the bottom of emails).
News that is defined in more than one language will show up properly in Driftscape. Note that an english version of all news items is required, additional languages are optional.
Background notifications (for POI and news) will display with proper localized text.